Statuses depend on the work item you pick, but you can modify them to include the status you want. Here’s how.

Navigate to Settings. At the top of the screen, click on “Work Type.”

Click on the work type and scroll down to select the status you want. In this example, we’ve selected the Work Type “T1,” and from here we can select “Waiting for CRA” to add this status. Scroll to the bottom and click on “Update” to save the changes.

If you want to add a new status that isn’t listed, navigate to Statuses and select “Add Status.” Name the status and select “Add” to add it to the list of available statuses for work types.